- I am a new user, how do I create a new account?
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Please click on the "Create Account" in the menu list. You will have to fill in all fields that are in red. After place a checkmark in the checkbox to agree to the terms and conditions, click on the "Sign Me Up" button. If you receive a popup box stating: “The user name or email you’ve entered is already assigned to an existing user.”, please go to http://www.lmaauctions.com/ForgotPassword.aspx to type in your email address to have your username and password emailed to you. If you have never signed up before, you will need to choose another username as the one you have selected has already be taken.
- I cannot login and when I try to register it says “The user name or email you’ve entered is already assigned to an existing user.”
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Please be sure that you are at www.lmaauctions.com and then make sure that you are typing your username and password correctly by clearing everything out of both boxes and retyping your username and password, even an extra space can cause the login to fail. If you still cannot log in, please go to http://www.lmaauctions.com/ForgotPassword.aspx and type in your email address to have your username and password emailed to you.
- How can I bid?
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You will need to register for a buyer’s number at each auction market. LMAAuctions.com does not do a blanket approval as each auction market approves their own buyers. Also, not all auction markets take online bids. Please contact the market to resolve any questions about bidding.
To register for a number, click on the “Register to Bid” button next to the auction you wish to bid at on the auction list page. Once you fill out the buyer’s registration form, the Livestock Board of Trade will do a credit inquiry from the information that you provide. To expedite this process, it is suggested that you contact your bank to give them approval to release your information.
While waiting for approval, you will see “Pending Approval” under the market information in the top left corner. Once you are approved, the “Pending Approval” will change to a number.
- Why is the audio and video off from each other?
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Depending on your connection type and speed, you could be experiencing delay issues. You should try refreshing your screen to see if that will help. For a proper viewing experience, you need a high speed Internet connection of at least 500K or higher. If it is slower than 500K, you can experience delays where the audio and video appear out of sync. Also, some high speed Internet connections have delays and do not always offer a constant Internet speed. You can always do a free check of your Internet download speed by going to www.speakeasy.net/speedtest.
- Why can I not see weight and head count information?
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Some markets do not have a person who is actively clerking the online portion of the sale and do not want to have a second camera focused into the market weight board. At these markets, you will only be able to view the sale.